FAQ

Rewards Program FAQs

I charge flat-rate shipping via USPS, so your cost doesn’t go up no matter how many items you order.

US orders: $2.75 for standard 3-5 days (includes tracking), $6 for priority 1-3 days (includes tracking and insurance)

International Orders: $10 for standard 7-21 day shipping (includes tracking to most countries) and $45 for International Priority 3-5 days shipping (includes tracking and insurance)

I will never sell your information for any reason.

I will only use your shipping and billing address, and contact information
  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

If you sign up for a very occasional email coupon codes and updates, that’s all I’ll use it for. I wouldn’t wish spam upon anyone. Unless you like the canned meat stuff, then by all means, have at it. No judgment here. But you’ll get none from me.

If I did not send a picture before sending a custom request your way, and it’s not what you had imagined, please let me know and I’ll paint it until you love it!

Also, if there is something wrong with the piece like a broken clasp or chain, etc., I will happily fix it for you.

If you approved your custom work and change your mind, I am not responsible for your evolving whims.  But don’t worry, if you love your piece in the picture, you’ll be amazed in real life. The pictures just don’t do these works justice.

Yes, and yes!  I have sensitive ears myself, so I feel your pain.

I can provide sterling silver or hypoallergenic plastic earring wires for dangle earrings upon request.  The plastic wires are smaller than regular metal wires, but work fine on adult ears.

I can also custom-paint any clip-on earrings your heart desires. I offer antiqued bronze or silver-plated clip-on earring settings. They work for my 4-year-old daughter as well as for my 92-year old grandmother, so I’d imagine they’ll work for anyone in-between.

Oh, taxes. Bleh.

Unfortunately I have no reliable way to predict VAT, import or customs fees that may or may not be imposed upon arrival of your item to your country, so please be aware that VAT, import and customs fees may be required at your local post office.

I have only seen VAT or customs fees assessed for three customers: 2 in Germany and one in England. Others to those countries have been fine, so good luck, and may the odds be ever in your favor!

I do my best to send out order the same or next business day. Allow a day or two more for custom requests/commissions, and then 3-5 days for shipping to the US. Priority US shipping should arrive in 1-3 days.

For international orders, standard shipping takes anywhere from 7-21 days.  Ask me for faster options at taryn@skipperbay.com

I am not responsible for customs hassles, snowstorms, alien invasions, or any other inconveniences resulting in delayed mail.  I will, however, send all the happy vibes and good juju I can pack in a bubble mailer with every item!

I love custom requests, and do not charge any additional fees for custom work. Need a fish with a mustache or meerkat in a tutu? Send your hard-to-find ideas my way!

See my Commissions page for prices and to order.

Carefully, and with lots of squinting. Actually, since I got a lighted magnifying glass, painting in miniature has been much more manageable.

Each of my watercolor items are painted with tiny brushes in Winsor & Newton professional watercolors on Arches 100% cotton archival-quality paper. The miniature are is sometimes detailed in micro-point illustration pen as well. It’s then cut out, sealed to the back of a smooth glass cabochon, and set into a metal bezel. My bezels are zinc, lead and nickle-free, and specified listings are set into .925 solid sterling silver.

The wire trees are hand-wrapped in wires of various materials, using anything from freshwater pearls to Swarovski crystal to genuine birthstone beads.

The upcycled computer pieces are cut from used, obsolete computers and electronics. These are all salvaged, not bought new, and I select each section with care and vision. They’re preserved in non-yellowing hard gloss resin and set into their respective settings.

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